COVID-19 gave small businesses the chance to reevaluate their challenges and reimagine their business. And now over 70% of small business owners believe their business is better off now than it was one year ago. So how did small and medium-sized businesses not only survive but thrive? Joining Joe this week is Wendy Taccetta, Verizon Business’ senior vice president for nationwide small business and channel chief. Wendy talks about Verizon’s recent Small Business Recovery Survey and the effect of Verizon’s products and services on small businesses.
About Wendy Taccetta: As Senior Vice President for Nationwide Small Business and Channel Chief for Verizon Business, I am responsible for driving results in several strategic areas of the business. We are focused on creating the best end-to-end wireless experience for small business owners who trust their business to Verizon.
I am also focused on developing a customer-centric Partner Program at Verizon. We understand that a great partner experience will always deliver a better customer experience. Channel Partners has called our strategic focus “a historic revamping” of Verizon’s channel program. Our ambition is to make it easier than ever before to partner with Verizon.
My team of 1,400+ employees is committed to accelerating small business growth, driving transformation across the Verizon Business ecosystem, and fostering a culture of collaboration every day. I have held a variety of roles during my 21-year tenure at Verizon, which has allowed me to build a diverse resume of experience in business and consumer sales, business transformation and sales operations. Most recently, I served as Senior Vice President, Global Commercial Operations at Verizon Business.